Utilising machine learning and historical business data, the business can begin to predict trends and events before they happen, giving them the ability to act and capitalize on opportunities they couldn't have otherwise, while allowing for a personalised and contextual customer experience.
1. Infrastructure as a Service (IaaS)
Moving Infrastructure to the Cloud removes the headaches, investment and risks associated with maintaining your own infrastructure and hands them off to a service provider that is an expert in the field. Allowing more focus on serving your customers, while reducing costs and providing the flexibility to scale with the needs of your business.
Setting up a central unified Platform as a service within your organisation lays the foundation for the future of your entire IT road map. Centralizing your IT operations under one platform reduces development and deployment costs and increases the velocity and agility of IT change. A crucial step for all others to follow.
2. Platform as a Service (PaaS)
3. Application Modernisation
Legacy and disjointed applications are expensive to maintain and difficult to integrate into the overall Enterprise Architecture. An Application Portfolio sets the strategy and road map for the retirement, modernization, migration or integration of all the Applications within your enterprise. Consolidating technologies, reducing the TCO of your Application portfolio, while enabling integration and flexibility for change.
Consolidating your data and integrating your Applications and Systems is the enabler for automation and Business Intelligence. Ensuring a single source of truth for your data improves consistency and integrity while reducing errors and issues within your process which in turn reduces the costs associated with correcting those errors and issues.
4. Data Integration
Having consolidated and centralized data allows for the analysis and search for patterns and correlations between all the data within your business. Visualizing this data gives insights into the effectiveness of your Marketing Campaigns, Sales and Service teams performance, Customer habits and much more, enabling your organisation to see what is working and what is not in real time and rapidly adapt your strategy to maximize for business success.
5. Business Intelligence
With most systems, applications and data unified under one set of technologies the organisation can begin automating manual and error prone steps in their business processes, reducing the time taken for the process, eliminating errors and increasing capacity. Overall reducing costs, increasing revenue, improving customer experience and allowing the business to scale and grow.
6. Business Process Automation
7. Predictive Analytics & Automation
By harnessing AI, cognitive services and IoT technologies organisations can further automate, predict and deliver exceptional customer experiences while being pioneers within their industry, continuously perfecting their business.